1. Purpose of collecting and using personal information
During the ordering stage, customers will provide us with relevant personal information: Full name, address, email and other contact information.
T-Redx is committed to protecting all customer information when sending personal information to T-Redx.
All related personal information customers send to us is only used for the purpose of contacting and communicating directly with customers during the time an order is placed at T-Redx.
We commit not to exchange or sell customer information for commercial purposes.
The consumer information protection policy only applies to information that customers submit on our official website t-redx.com. Any information you register at other websites or addresses is not within the scope of this consumer information protection policy.
2. Scope of information use
Provide services to customers.
Contact and resolve customers in special cases.
Do not use customers' personal information other than for the purpose of confirming and contacting customers when they want to buy our products.
3. Information storage time
Customer information is stored in T-Redx's system for a minimum of 12 months. If within 12 months the customer does not have a new transaction, we will delete the customer information.
4. Persons or organizations that may have access to that information
Information collected from members will be accessed by the management board, customers and authorities upon request.
5. Address of the information collection and management unit
T-Redx Business House
Address: 231/11 LE VAN SY, WARD 14, PHU NHUAN DISTRICT, HO CHI MINH CITY
Hotline: 093 467 3241
Email: Tredxofficial@gmail.com
6. Methods and tools for consumers to access and edit their personal data on the information collection unit's e-commerce system
Customers have the right to check, update, adjust or cancel their personal information by contacting the website administrator to do this.
Customers have the right to submit complaints about information security content, please contact the website's Administration Board. When receiving this feedback, we will confirm the information. In cases where the customer's feedback is correct, depending on the level, we will take timely measures.
7. Mechanism for receiving and resolving complaints related to customer personal information:
Customers' personal information is committed to absolute confidentiality according to the personal information protection policy. The collection and use of each customer's information is only carried out with that customer's consent, unless otherwise prescribed by law.
Do not use, transfer, provide or disclose to any third party the customer's personal information without the customer's consent.
In case the information server is attacked by hackers leading to loss of customer personal data, we will be responsible for reporting the incident to the authorities for timely investigation and notification to customers. known goods.
Absolutely secure all customer online transaction information, including digital invoice and accounting information
The management board requires individuals when registering/purchasing to provide all relevant personal information such as: Full name, contact address, email, phone, etc., and is responsible for this. Legality of the above information.
The Management Board is not responsible nor will it resolve any complaints related to that member's rights if it deems that all of that member's personal information provided upon initial registration is inaccurate.
When discovering that their personal information is being used for the wrong purpose or scope as notified, members can provide information and evidence related to this at the address:
T-Redx Business House
Address: 231/11 LE VAN SY, WARD 14, PHU NHUAN DISTRICT, HO CHI MINH CITY
Hotline: 093 467 3241
Email: Tredxofficial@gmail.com